Frequently Asked Questions
Were often out on the hill working so it isn't always possible to answer the phone right away so below you'll find the answers to some of the frequently asked questions we receive. If however you don't manage to find what your looking for then please feel free to contact us.
How do I book onto a course?
Please click on the link here for more information about this.
What is the difference between your Courses and Private Guiding?
Our Courses are open to those who are keen to meet other people with similar interests at the same time as learning some new skills and having a good time. These courses are open to anyone with the required previous experience, explained in the "who's it for" section of the courses information. Our courses are run on specific dates only, although where possible we will do our best to pair clients up on any course, if they request it. Our instructors will do their best to find out about each clients previous experience, and what their future aspirations are in order to tailor the course to everyone's needs, but some compromise may be required in order to accommodate everyone's varied abilities. Our courses are also a great option for those looking to save a little money.
Private guiding is where you hire your own guide for the day, or for several days. With your own guide we are able to create courses that are bespoke for you, or you and your family and friends. The dates and content of the course maybe based on our advertised courses but we are in the great position of being able to tailor them to your unique requirements. You might be trying something for the first time, wishing to build on previous experience, preparing for a big trip, refreshing skills, wanting a day filled with excitement and adventure, or want coaching in a specific style of climbing. They are run on whichever dates suit you. The maximum ratios per instructor for each type of course are advertised on each course page, and it's you choice whether you come on your own or max out the ratios bringing lots of friends and family.
What kit and equipment do I need to bring?
On all of our courses you'll need to bring along all of your own clothing, a rucksack, food, drink and the all important camera. Summit Ascent will provide all of the safety and technical equipment necessary. However on our winter courses you will need to bring along a suitable pair of walking/mountaineering boots, if however you don't own any then this can be hired locally for a small fee.
Can I use my own kit and equipment?
Summit Ascent provide all safety and technical equipment necessary but if you wish to bring along and use any of your own kit then you are more than welcome to- so long as it meets our safety standards.
Why doesn't Summit Ascent provide accommodation with it's courses?
We don't provide accommodation as some of our clients would like to stay in luxury accommodation, some in B&B's, some in Bunkhouses and some like to camp. Therefore we feel our clients benefit from being able choose the accommodation they personally prefer in relation to their budget. If however your unsure of where to stay then please get in touch and we'll give some of our recommendations.
What if I want to cancel a booking?
Please refer to our Terms and Conditions here.
What is the Instructor to client ratio all about?
Summit Ascent prides itself in running high quality and low instructor to client ratio courses. This way we can ensure that our clients receive the optimum amount of input from our instructors and that our clients can progress at a rate appropriate to them rather than trying to keep up with the rest of the group. Depending on the type, and level, of activity we assign certain maximum ratios so that we can ensure you'll never end up in a larger than expected group.
Do I need my own insurance?
Summit Ascent has full Public Liability and Indemnity Insurance. We do however strongly recommend that you take out insurance for your course to cover against personal accident, injury or loss and course cancellation costs. For this we reccommend- www.thebmc.co.uk/insurance
Do you need to know about medical conditions?
It is essential that you notify us at the point of booking, on your Course Participation Form, of any Medical conditions or injuries you have. It is also essential to notify your instructor at the start of your course of any of these details as well. Any information you tell us is strictly confidential but essential as it will enable us to tailor the course and activities to your requirements and to ensure the safety of yourself and the rest of the group.
Under 18's are welcome on any of our courses so long as for the duration of the course they are accompanied by a parent or legal guardian. We can arrange private family days with children as young as nine. But please be aware that under 16's are not allowed on any of our open courses.
The majority of our Peak District courses meet in Hathersage which has it's own train station, with a direct line into Sheffield, for those wanting to utilise public transport. If travelling from London then it's simple and straightforward to catch the train up to Sheffield and then to change to Hathersage. There are also good local bus services throughout the area.
For our courses running at other locations in the country then we are more than happy to provide transport information and recommendations, so please just ask when making an enquiry and/or booking
Where is the course meeting place?
As we run a variety of courses all over the country our course meeting places vary from course to course. So in the course information you'll be able to see the area the course is being run in and when you enquire about a course we'll notify you of the meeting place for that specific course.
If you haven't found the answer to your question here then please don't hesitate to contact us and we'll get back to you as soon as possible.